If an item arrives damaged in any way we will replace it. We reserve the right to ask the buyer to either email a photo of or return the unused damaged item before a replacement will be sent. We also accept exchanges of unused products in like-new condition for another item of equal value. The buyer is responsible for return shipping on exchanges. Items damaged during installation by the buyer are not returnable, but please contact us if you have installation problems, we are here to help you. |